Privacy Policy

Updated November 28, 2023

At Radiance Yoga, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and safeguard your data, and your rights regarding your information.

Please read this Privacy Policy carefully to understand how we handle your personal information. By using our services or visiting our website, you consent to the practices described in this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

We may collect the following types of personal information from you:

1.1. Contact Information: When you sign up for our services or create an account, we may collect your name, email address, phone number, and physical address.

1.2. Payment Information: If you make payments for our services, we may collect your payment card information, billing address, and other relevant payment details.

1.3. Health and Fitness Data: To provide personalized fitness plans and training, we may collect information related to your health, fitness goals, medical conditions, and workout performance.

1.4. Communications: We may keep records of any communications you have with us, including email and phone correspondence.

1.5. Usage Information: We collect data about your interaction with our website and mobile applications, including your IP address, device information, and browser type.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your personal information for the following purposes:

2.1. Providing Services: To deliver our fitness and wellness services, including personalized workouts, training plans, and class bookings.

2.2. Communication: To send you important information about our services, updates, promotions, and respond to your inquiries.

2.3. Payment Processing: To process payments and maintain financial records.

2.4. Health and Fitness Analysis: To provide you with personalized fitness recommendations, analyze your progress, and tailor our services to your needs.

2.5. Marketing: To send you information about our services, promotions, and offers. You may opt out of marketing communications at any time.

3. SHARING YOUR PERSONAL INFORMATION

We do not sell or share your personal information with third parties without your explicit consent, except for the following situations:

3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services. These third-party service providers may include but are not limited to: payment processors, web analytics companies, advertising networks, and email marketing service providers. For example, we use Walla Software to power our class and appointment scheduling. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

3.2. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

3.3. Legal Compliance: We may share your information when required by law, regulation, or legal process to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

5. YOUR RIGHTS

You have the right to:

5.1. Access: Request access to the personal information we hold about you.

5.2. Correction: Request correction of inaccurate or incomplete personal information. 5.3. Deletion: Request the deletion of your personal information.

5.4. Objection: Object to the processing of your personal information for marketing purposes. 5.5. Data Portability: Request the transfer of your personal information to another party.

6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any significant changes by posting a prominent notice on our website or via email.

8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at INFO@RADIANCE-YOGA.COM or by mail using the details provided below:

401 North Street Pittsfield, MA 01201

By using our services, you agree to the terms of this Privacy Policy.

Thank you for choosing Radiance Yoga for your yoga and wellness journey. We are committed to safeguarding your privacy and providing exceptional services.

Radiance Yoga